This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we may also collect data related to the payment method you use — for example, partial card details or cryptocurrency wallet references — solely to complete and record those transactions accurately.

We also gather technical data as you interact with our web platform. This includes session logs, browser type, device identifiers, and IP addresses. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that your experience remains consistent across visits. Cookies are used to manage your session and remember your preferences; you can adjust cookie settings through your browser at any time, though doing so may affect certain platform functions.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to perform their specific duties are permitted to view your personal information, and those individuals are bound by confidentiality obligations.

We do not sell your data to third parties. However, there are limited circumstances in which we share information externally. These include passing necessary details to payment processors and identity verification services in order to complete transactions and confirm your identity, and disclosing information to regulatory or law enforcement authorities when we are legally required to do so. Any third party we work with is required to handle your data securely and only for the purpose for which it was shared.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by our licensing authority and applicable financial regulations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where we are not legally obliged to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe and in accordance with our obligations.

If we make material changes to this Privacy Policy, we will notify you through our web platform or by email before those changes take effect. We encourage you to review this page periodically. Continued use of the platform following any update constitutes your acknowledgement of the revised policy.